Apply hardware and software knowledge to analyze technical support requests and perform customer service tasks while maintaining a safe work environment with Monarch Introduction to Information Technology Support and Services. Focusing on real-world application, this CTE elective weaves interactive multimedia such as videos and audio clips, animations, and learning games throughout six units to clarify concepts within the lessons. Purchase of this individual Monarch course grants access to one child for 18 months beginning on the date of activation.
Explore systems designs and implementation in this Christian homeschool course for grades 9-12. Students investigate the implementation and maintenance of Information Technology infrastructures, review the basics of management collaboration and reporting, discuss education and careers in IT, and more.
This online CTE elective focuses on real-world application, including common industry best practices and specific vendors that offer tools for technicians, project managers, and IT leadership.
Scope and Sequence
In addition to a reliable High Speed Internet Connection and a recent version of Adobe Flash Player, you must have one of the following browsers:
- Google Chrome (current version)
- Microsoft Edge
- Microsoft Internet Explorer (versions 11 & 10)
- Mozilla Firefox (current version)
- Apple Safari (version 9)
Best Effort Browsers
Apple Safari (version 8)