Apply hardware and software knowledge to analyze technical support requests and perform customer service tasks while maintaining a safe work environment with Monarch Introduction to Information Technology Support and Services. Focusing on real-world application, this CTE elective weaves interactive multimedia such as videos and audio clips, animations, and learning games throughout six units to clarify concepts within the lessons.
Explore systems designs and implementation in this Christian homeschool course for grades 9-12. Students investigate the implementation and maintenance of Information Technology infrastructures, review the basics of management collaboration and reporting, discuss education and careers in IT, and more.
This online CTE elective focuses on real-world application, including common industry best practices and specific vendors that offer tools for technicians, project managers, and IT leadership.
Scope and Sequence
In addition to reliable High Speed Internet Connection and a recent version of Adobe Flash Player, you must have one of the following browsers:
- Internet Explorer 10, 11
- Mozilla Firefox 29+
- Google Chrome 33+
- Safari 6,7(OSX only)
Best Effort Browser
(We'll do our best to help if you use this browser, but we cannot guarantee anything. we STRONGLY recommend you use a supported browser.)
Internet Explorer 9
Please note: if your computer is running Microsoft XP, we recommend using Google Chrome to access Monarch