Returns and Exchanges

Return Policy


  • All returns require a return authorization number. To obtain a return authorization number, please contact customer service at 800-622-3070. An unauthorized return of an order is automatically rejected.

  • LIFEPAC and Horizons curriculum must be returned with no marks, tears, eraser marks, bent or crumpled edges, or missing pages.

  • The customer is responsible for the return shipping costs of returns. Shipping charges are non-refundable.

  • For 100% refund, items must be returned within 30 days of the invoice date with all items in resalable condition. No partial returns of box sets.

  • No exchanges.

  • Monarch yearly payments can be returned within 30 days of invoice for a full refund. No refunds of Monarch yearly payments after 30 days. Different terms and conditions apply to monthly payments.

  • Monarch monthly payments are non-refundable.

  • Please allow 4-6 weeks (6-8 weeks during peak times) for your return to be processed.

  • Return credits are refunded in the same form of payment used for the original purchase.

Payment Methods


  • Full payment must be received with all orders. Orders can be paid by check, money order, or credit card (Visa, MasterCard, Discover, or American Express).

  • A minimum $20.00 service fee is charged for all returned checks.

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